What typically happens in your company when something goes wrong? Do people come together to learn from the experience and fix it? Or do they start to blame other departments?

I’ve said many times that blame is a normal response to problems. However, blame is unproductive in wanting to resolve issues as you are not confronting the problem.

The reality, though, is when you start to point fingers, you fail to recognize the interdependence within your company. Said another way, you can only be as good as your most problematic department.

So, you might find it more productive to work together to resolve problems rather than laying blame. No judgement, blame, or shame. Just old fashioned teamwork.

You’ve got this.