Focus on the gap and productivity will improve
Instead of pushing on the inputs or outputs, start by focusing on the gap between inputs and outputs.
You will lower productivity when you try to drive it
Rather than trying to drive productivity, let the team take responsibility for improving productivity.
Listen to all the voices
Resistors are an essential voice in your system.
Do they know why?
When people understand why they are more likely to take responsibility for doing their best work.
Get to know the people
When you get to know the people better, your leadership will change.
Processes will never solve people problems
You can’t solve people problems with process.
