People don’t always need advice

Leaders create the conditions for others to succeed. Success includes helping remove the obstacles to success. The trap a leader can fall into, though, is starting to believe they need to take on all problems. When people are confronting a problem, they will often...

How do you use your time?

I frequently hear stories of people who say they’re too busy and don’t have time. It’s as if there aren’t enough hours in the day to get everything done. Not having enough time is a problem that seems to be at epidemic proportions. We even wear...

Listen to all the voices

When groups are going through periods of change, there are often people labeled as resisting change. Resistors are the people refusing to go where everyone else is heading. The effort to lead resistors is why I teach people to put the greatest focus on people who are...

Do they know why?

Think of a process you are forced to follow in your work that seems like a waste of time. How do you approach such activities? If you do them out of obligation, you’re going to do the minimum required wasting time and energy. As a leader, it’s your job to...

Get to know the people

It can be difficult to see your reality for what it is. Our distorted vision is what makes the concept of the reality TV series Undercover Boss so good. There will always be something to learn when you step into the perspective of employees and customers. You might...

The fine line between obligation and responsibility

I’m proud of my weight loss for the last number of years. One of the contributing factors was shifting my mindset around exercise from needing to wanting. This mindset shift took me from obligation to responsibility. In work, there are likely things you are...