Have you ever been on a team where people seem overly critical of what’s going on? I have, and I know it can feel frustrating.

What would be different if you saw the criticisms as a sign of how much people care? After all, would they bother commenting if they didn’t care?

When people are critical, start by not taking it personally. Then, ask some questions to see what’s behind the criticism.

The first step is seeing how much they care. The second is getting to the bottom of what’s going on.

Then, when things start changing – just watch how much their care increases.

You’ve got this.