Rules come in many forms, including the laws that govern society, processes people follow in their work, and what kids should do when the school bell rings.

Why do we create so many rules? Rules are usually the result of having experienced a problem.

For example, in the workplace process is often created for the sake of not repeating a past failure, miscommunication, or argument.

However, creating a rule is an easy way to deal with a problem. After all, the alternative is confronting the inevitable blame, justifying, and shame.

What would you do if you knew creating a rule won’t fix a problem? People will still break laws, problems will still happen at work, kids will still be late for school.

Instead of creating a new rule, ask, “What change in behaviours, beliefs, or values would help create what we want?”

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