A manager told a team he needed them to start using a new tool to track their work.
The team questioned the need for the tool. The manager answered by telling them about all of the benefits. In the end, the manager told them just to give it a try.
What the manager wasn’t sharing was the problem he was hoping to solve with the new tool.
Without knowing the problem, the team didn’t get the chance to help solve the problem. They also didn’t understand how to use the tool in a way that would solve the problem.
So, instead, the team went through the motions of using this new tool. Unfortunately, the result was to introduce bureaucracy that provided no value.
Don’t bring solutions to your team. Instead, start by sharing the problem and ask for their help in solving it. What if they have a better way to solve it?
You’ve got this.