Does your team speak up? Do they confront problems, or hold back not wanting to create waves? When was the last time the team openly challenged one of their leader’s decisions? One company I know always involves the team in product decisions. When a new idea was put forward by a Vice President, it was a junior developer who challenged the suggestion. “What’s your evidence that this is the right change to do right now?” The developer was asking a serious question, to validate the new feature was the most valuable thing. In another company, the senior management team could not figure out why the company was struggling with customer retention. When asked, the senior managers reported their employees seemed happy with the direction they were providing. Their evidence of this belief was the absence of anyone challenging their decisions. What allows a junior employee to challenge a Vice-President in one company? What has no-one questioning decisions in another?