`There’s a pandemic of polarization happening, and it’s playing out online. Someone posts something that gets everyone else jumping in and jumping on. It seems everyone is trying to prove themselves right, rather than listening to different perspectives.

This polarization happens in the corporate space too. With people working from home, the use of electronic messaging has increased. It’s easy to misunderstand a few words, and suddenly your team is Polarized.

Talk to your team and develop a working agreement for communication. Ask questions for the team to discuss, such as:

• What would you do if you read something and felt upset or unsure?
• How do you want to handle communication when you’re unsure how the team will take it?
• How do you respond if you think someone misunderstood you?

It’s far easier to talk about this before you have a problem. Creating the conditions for success, it’s just what leaders do.

You’ve got to us.