I once believed that teams who trust and follow the process are the ones that will succeed. After all, the process was built based on a lot of time, experiences, and study.

While having a process is hardly a bad thing, it’s wrong to trust it above all else.

Start by trusting the people first. Trust them to find ways to work and create the outcomes you want and need. Support them in reflecting on and learning from their failures. Celebrate their successes.

When you trust the people first, you send the message that you trust them to identify problems. You also send the message that you trust them to find solutions.

You hired the people because they’re good at what they do. So why not trust them to figure out how to succeed?

You’ve got this.