Not too long ago, I was working with a team that was continually wrestling with their leader. I don’t mean physically, of course, instead they were doing things she didn’t agree with, and visa-versa. It had everyone upset at each other, and creating an environment of low trust.

With a little bit of discovery work, they quickly uncovered a misalignment of expectations. Everyone had good intentions, and everyone was making assumptions about what the other wanted of them.

Once the team and leader spent time mapping out their expectations of each other. The trust between the team and their leader increased, which meant they spent their time more productively. Morale went up too.

Stop assuming and start talking about your expectations. It’ll make a big difference.

You’ve got this.