I went to a manager to let them know about a problem on the team. The manager told me it couldn’t be true as it’s the first time she’s heard about it.

Frustrating!

When you first hear of a problem, it would be normal not to believe them at first. This is a mindset known as denial.

Rather than saying a problem can’t be true because it’s the first you hear about a problem, take a different approach.

Thank them for bringing the problem to your attention. Admit you haven’t heard about it, and ask if it would be ok for you to look into it and get back to them.

Make sure you do get back to them, or next time they may not bother telling you about a problem.

You’ve got this.

Subscribe to the Leadership Daily.

Subscribe to the Leadership Daily.

Signup and receive a leadership tip, thought, or tool in your inbox every morning. 

Temp Tag

You have Successfully Subscribed!

Building Great Teams

Building Great Teams

When you subscribe to this series, you will receive valuable information and insights from Mike about what it takes to build great teams. You are free to unsubscribe anytime!

You have Successfully Subscribed!

Share This