What to do when someone is upset

What to do when someone is upset

Several years ago, a client asked me to put together a plan to get the team trained and up to speed on a new way of working. While presenting the plan to the management team, one of the VPs became angry as he felt I was trying to upsell him. I was taken aback and...

Using crazy ideas to solve problems

You know that thing you've been trying to do, but you never seem to be able to get it right? What's the craziest thing you could imagine doing? Try that. I'll bet you'll look at the problem differently if nothing else.

My Mom would tell me to not make excuses

Excuses help you feel better about having a problem as you’re telling yourself that you’re powerless to change the circumstances. The next time you notice yourself making an excuse, ask, “What if I can solve this problem?” Then do it.

What’s in a little hope

It’s easy to become discouraged by problems and give up hope. Yet … Hope is what helps you believe it can be better. Hope is what keeps you in the game. Hope is aspirational. Imagine the impact of your actions when problems marinate in hope.

Building Great Teams

Building Great Teams

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Building Great Teams

Building Great Teams

When you subscribe to this series, you will receive valuable information and insights from Mike about what it takes to build great teams. You are free to unsubscribe anytime!

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