Why not me?

Do you ever have a moment when nothing seems to be going right, and all you can think is, “Why me?” At a conference I attended last year, a panel discussed their experience with vision loss. The youngest panellist started losing his vision at 12 years old...

Taking responsibility is always best

Recently, a court ruled against Air Canada after a customer took them to small claims court. The customer needed to buy a last-minute ticket to attend his Mom’s funeral. He went to their website to find out if they offered a bereavement discount on tickets (they...

What do you do when the going gets tough?

“When the going gets tough, the tough get going.” — Billy Ocean I looked up the meaning of the lyrics. When the situation gets difficult, strong people can step up and handle it. There are times to step up and get through something difficult. However,...

Why do so many transformations fail

Seventy percent of all corporate transformations fail to meet their stated objectives. I’ve been involved with a few of those failed transformations. I’ve also worked with several companies implementing changes to their work. In both cases, many companies...
Building Great Teams

Building Great Teams

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