by Mike Edwards | Dec 19, 2013 | Behaviour, People
In March when I was flying to Germany for a conference I had a middle seat on the plane. When they instructed us to shut off our phones, the lady next to me proceeded to shut off all four of her phones (no that is not a typo … four) Thankfully she couldn’t...
by Mike Edwards | Dec 5, 2013 | Agile, Customer, Lean
Last week I wrote a post which has had an overwhelming response (see: The loss of our family dog and my WestJet experience). First let me thank everyone for your responses. It’s been overwhelming in terms of the support and I’m amazed how news of Hunter...
by Mike Edwards | Nov 28, 2013 | Customer, People
Last week I was in Ottawa for the Gatineau-Ottawa Agile Tour (check out my next blog post). I was sitting in my hotel room in downtown Ottawa at 7am when I received a call from my family. Hunter, our 7 year old Golden Retriever had just unexpectedly died. Our...
by Mike Edwards | Nov 18, 2013 | Agile, Behaviour
Remember the game show “Name that tune”? Hmm … I might be dating myself on this one. The show ran in various editions from 1951 – 1985 (and I’d like to state for the record I do not remember the 1951 edition). The idea of the game was...
by Mike Edwards | Nov 6, 2013 | Agile, Behaviour, Responsibility
One of the things I love about my job is speaking at professional events. Aside from a love of doing it, I also believe in my responsibility as a community member to share. The added benefit of doing talks is getting to meet so many great people. Earlier this year I...